Privacy Policy
Your privacy matters to us. This policy explains what information we collect and how we use it.
1. Information We Collect
When you place an order, we collect your name, phone number, delivery address, and order details. If you contact us for support or to arrange Cliq payment, we may also collect your email or Instagram handle and order number.
2. How We Use Your Information
We use your information solely to process and deliver your order, communicate with you about your order, and provide customer support. We do not sell, rent, or trade your personal information to third parties.
3. Sharing of Information
We share necessary delivery details (name, phone number, address) with our third-party delivery carrier solely for the purpose of completing your delivery.
4. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to operate properly (such as remembering items in your cart). See our Cookie Policy for more details.
6. Your Rights
You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to any orders that are already in progress.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
8. Contact
For any privacy-related questions, contact us at info@scentopia.online or via Instagram @scentopia.jo.